A Protocol That Follows the Evidence
Neuropathy Treatment Built Around What's Actually Wrong
Once your diagnostic evaluation shows what's causing your nerve symptoms, and we've ruled out or addressed any underlying vascular cause, our neuropathy treatment program builds a nerve-specific plan around your results.
Depending on what your workup shows, your treatment plan may combine the Neurogenx NervePro 2.0 system, the Aspen Pinnacle Laser, and Extracorporeal Shockwave Therapy, each targeting nerve pain and circulation in a different way. Most patients don't need every treatment; Dr. Mark A. Matey tailors your protocol to your specific diagnosis rather than starting everyone on the same combination.
Most of this treatment is billed through insurance, including Medicare, so out-of-pocket costs are typically minimal. If you're ready to move forward with a plan built around your actual diagnosis, schedule your visit today.
Is This Treatment Program Right for You
Who This Protocol is For
This treatment program is for patients who've completed a free consultation and diagnostic evaluation and had any underlying vascular or venous cause addressed or ruled out. If your symptoms are being driven primarily by an untreated vein or circulation problem, we'll typically recommend addressing that first, since treating nerve symptoms without addressing the underlying cause tends to produce limited results.
For patients whose workup points to nerve damage from diabetes, an old injury, or another confirmed cause, this program is designed to reduce pain, improve nerve function where possible, and help you get back to daily activities without constant discomfort. Once you're ready to begin, your treatment plan may combine any of three tools, used individually or in combination depending on your diagnosis.
Nerve Stimulation That Targets the Source
Neurogenx NervePro 2.0
The Neurogenx NervePro 2.0 is an in-office nerve stimulation system that delivers targeted electrical signals to affected nerves. The goal is to interrupt pain signals, improve local blood flow, and support nerve function over a series of sessions, instead of simply masking discomfort with medication.
Each session takes about 30 minutes, and most patients describe the sensation as a mild tingling or pulsing. A typical protocol involves multiple sessions per week over several weeks, though the exact schedule depends on how your nerves respond and what your diagnostic evaluation showed.
Neurogenx reports(opens in a new tab) that clinical data across its partner practices shows meaningful symptom improvement in about 87% of patients. Because this treatment addresses nerve function directly, it's often the centerpiece of a treatment plan for patients whose diagnostic workup points to genuine nerve damage rather than a primarily vascular cause.
High-Intensity Laser Therapy for Pain and Circulation
Aspen Pinnacle Laser
The Aspen Pinnacle Laser uses High-Intensity Laser Therapy (HILT), a Class IV laser that delivers a stronger dose than a standard cold laser, to stimulate cellular activity in affected tissue and improve circulation to the areas where you're experiencing symptoms. Unlike a surgical laser, this treatment doesn't cut tissue. It works by delivering light energy deep enough to support the body's own repair process.
Sessions are quick, typically 10 to 15 minutes, and completely painless. Most patients feel nothing more than mild warmth at the treatment site, and there's no downtime afterward.
Laser therapy is rarely used as a standalone treatment. It's most effective as part of a broader protocol, often paired with nerve stimulation or shockwave therapy, where it supports circulation and tissue health while other treatments address the nerve damage more directly.
Acoustic Waves for Tissue and Nerve Repair
Extracorporeal Shockwave Therapy
Extracorporeal Shockwave Therapy uses focused acoustic pressure waves, delivered through a handheld device, to stimulate blood flow and encourage tissue and nerve repair in the treatment area. It's a well-established technique in podiatric and orthopedic medicine, most often associated with treating chronic soft-tissue conditions, and it's used here for its potential to support nerve healing as well.
During treatment, most patients describe a sensation similar to a firm, rhythmic tapping or mild pressure. The treatment doesn't require anesthesia, and you can resume normal activity immediately afterward.
Shockwave therapy is typically scheduled as a series of sessions spaced a week or more apart, allowing tissue time to respond between treatments. Dr. Matey determines whether it's part of your protocol based on your specific diagnosis and how you respond to treatment over time.
Backed by Real Data
Why We Use This Protocol
We didn't choose these treatments arbitrarily. Neurogenx reports(opens in a new tab) that clinical data across practices using its NervePro system shows meaningful improvement in a majority of patients, and laser and shockwave therapy are widely used in podiatric and wound care medicine to support nerve and tissue healing.
That said, we won't tell you every patient responds the same way. Results depend on what's causing your symptoms, which is why this program only starts after a real diagnostic workup, not before one.
Who Oversees Your Treatment
Your Treatment Plan, Overseen by Dr. Mark A. Matey
Dr. Mark A. Matey brings more than two decades of podiatric and wound care experience to every treatment plan, including years spent helping open the Baptist Medical Center Wound Care Institute, the first center in Northeast Florida to offer hyperbaric oxygen therapy for wound healing. He personally reviews your diagnostic results before recommending which combination of treatments, if any, makes sense for your specific situation.
Frequently Asked Questions
There's no single "best" treatment for neuropathy, since the right approach depends entirely on what's causing your symptoms. That's why we start every patient with a full diagnostic evaluation rather than defaulting to the same protocol for everyone. For some patients, addressing an underlying vascular issue makes the biggest difference; for others, a combination of nerve stimulation, laser, and shockwave therapy provides the most relief.
Most patients begin treatment over a series of weekly or twice-weekly sessions, with many noticing some improvement within the first few weeks, though full results can take longer depending on the severity and cause of your nerve damage. Dr. Matey will give you a realistic timeline once he knows what's driving your symptoms.
Most of our neuropathy treatment program is billed through insurance, including Medicare, so out-of-pocket costs are typically minimal. Call us at (904) 268-3686 if you'd like us to confirm your specific plan before your visit.
Yes. The Neurogenx NervePro 2.0 system, Aspen Pinnacle Laser, and Extracorporeal Shockwave Therapy are all non-invasive, in-office treatments with no significant downtime. Some patients notice mild, temporary soreness or sensitivity after a session, similar to what you might feel after light exercise, but serious side effects are rare.
Our Bartram Park and Atlantic Boulevard offices both offer neuropathy treatment built around your specific diagnosis. It starts with a free consultation and diagnostic evaluation, and most treatment is billed through insurance with mostly no out-of-pocket cost. We look forward to seeing you!